Ruth (GABRIELLE ROSE) is a widowed, Toronto-based massage therapist who may touch strangers all day, but can't manage to connect with her 16-year-old daughter, Rachel (NADIA LITZ). Their relationship becomes even further strained when Ruth asks Rachel to watch the toddler of one of her clients, Anna Miller (MOLLY PARKER). Distracted by watching others, Rachel loses track of the little girl, setting into motion a widespread police search and news coverage.
As this transpires, Rona (MARY-LOUISE PARKER), a professional cake decorator, is facing her own personal crisis. Beyond the fact that her cakes look wonderful but taste awful, Rona is concerned about the motivation behind the arrival of Roberto (MARCO LEONARDI), her recent Italian lover who speaks little English but is a wiz in the kitchen.
Rona's friend, Robert (DANIEL MACIVOR), a professional house cleaner, doesn't help in dispelling that fear, but he has his own agenda. Believing that he can smell true love, Robert has set out to reconnect with all of his former lovers - male and female - hoping to find the one who may have the right scent. Meanwhile, Ruth's eye doctor neighbor, Richard (PHILIPPE VOLTER), has his own quest connected to a particular sense. Realizing that he's losing his hearing, Richard has set out to build a library of sounds in his head. With the help of a hooker, Gail (PASCALE BUSSIERES), however, he soon learns that there are more than the obvious ways to "hear."
As Rachel continues her voyeuristic ways with the help of Rupert (BRENDAN FLETCHER), a boy she's just met, and the search for the missing child continues, the various people who are directly and indirectly involved in that incident try to find ways to connect with each other and the outside world.