Crawford Mackenzie (CRAIG FERGUSON) is Scotland's best hairstylist, so he's not that surprised when he receives an invitation for the World Hairdressing Federation's "Platinum Scissors" competition to be held in Los Angeles. Accompanied by BBC documentarian, Martin Samuels (CHRIS LANGHAM), and receiving the well wishes of his friends and family, Crawford heads off for the city of angels.
Driven to a swanky hotel by Eamonn (DONAL LOGUE), Crawford is soon shocked to discover that the contest isn't paying for his bill. Thus, he heads off to see the competition's coordinator, Monique (MARY McCORMACK), who informs him that he was invited not as a contestant, but as an audience member.
Informed that he needs a union card to even attempt to enter the competition, Crawford pays a visit to Stig Ludwigssen (DAVID RASCHE), the arrogant reigning Platinum Scissors champ. When the Norse hairstylist won't give him a temporary job, Crawford heads off to visit Candy Harper (FRANCES FISHER), a high-powered publicist who represents, among others, fellow Scott Sean Connery, whom Crawford claims to know.
Although she's initially reluctant to help the wayward stylist, Candy is swayed by his charm and agrees to, especially after he gives her a stylish new hairdo. As Candy works to get Crawford a paying job and/or celebrity endorsement, the hairstylist must face long odds, as well as a meeting with the competition's steely chairman, Senator Warren Crockett (CHARLES NAPIER), while trying to gain entry into the contest.